For more informations, please visit COVID-19. Questions? 1-877-644-4545



The CISSS de l’Outaouais would like to remind you that Covid-19 is still circulating in the community. We therefore strongly recommend that people with symptoms of Covid-19 or who have been in contact with symptomatic people go for testing.

If you have been waiting for your test result for more than 72 hours you can contact the following number: 1 844 965-2641 or by email at

To help you decide if you need testing, consult the Symptom Self-Assesment Tool :

Testing with an appointment

Due to a high volume of calls, we suggest that you make an appointment online by clicking here.

To make an appointment in one of our clinics, call 1 877 644-4545.

Opening ours of the COVID-19 call center are now from :

  • Monday to Friday 8 a.m. to 9 p.m.
  • Saturday, Sunday and holidays 8 a.m. to 4:30 p.m.


Testing without an appointment

A testing offer is available at different locations in your territory, depending on your condition. 

The Testing Clinic in Hull is experiencing a significant increase in the number of patients, which is increasing wait times.  It is possible that upon your arrival, we will give you a coupon indicating an appointment time.  This coupon system saves you from waiting outside the building at the mercy of bad weather.

Area Location Time
Urban Testing clinic 135, St-Raymond Blvd

Monday to Friday from 8 a.m. to 8 p.m.

Saturday to Sunday from 9 a.m. to 5 p.m.

Vallée-de-la-Gatineau Testing clinic 12 Comeau Street (Château Logue, behind the library)

Monday to Friday, 1:30 p.m. to 4 p.m.

Saturday from 9:30 a.m. to noon.

Pontiac Centre multiservices de Mansfield-et-Pontefract

Monday to Friday, 9 a.m. to 1 p.m.

From March 29, Monday to Friday 9 a.m. to 1 p.m.

Papineau Testing clinic 617, avenue Buckingham 8:00 a.m. to 6 p.m., everyday
CLSC de Saint-André-Avellin, Emergency sorting room on des Érables street

Monday to Friday from 4 p.m. to 5 p.m.

Testing in preparation for a trip

Testing for travellers is not a service provided by the Government of Quebec and therefore anyone who wishes to be screened for travel will be redirected to a private laboratory.

For Employers

The Direction de santé publique and the Direction des services multidisciplinaires et à la communauté of the CISSS de l’Outaouais are asking for the collaboration of employers in the Outaouais region in order not to require a medical certificate following a screening test for COVID-19. For more information, please consult the press release to this effect.

Waiting for a surgery?

If you are about to have a surgery, please note that you must be tested for Covid-19 48 hours prior to the surgery and follow some special instructions. Check this document for all the details.