Contact informations

340 Martineau Ave.
Otter Lake QC J0X 2P0
Phone number 819 453-7392

Hours of operation and holidays

Open Tuesday to Friday, from 8:00 am to 4:00 pm and closed between noon and 1:00 pm.

Holiday schedules can vary, depending on the services. Contact the CLSC before heading out.

Accessibility and Parking

Accessible for people in wheelchairs: elevator, access ramp at the main entrance, accessible washroom, and reserved parking.

Free parking.

Did you know that

Le CLSC d'Otter-Lake peut vous offrir des soins et des services can provide you with care and services, regardless of where you live.

To obtain a service, you must have your valid health insurance card on hand. The CLSC can help you renew or obtain a health insurance card.

If you are concerned or have questions about your physical or psychological health or that of a loved one, you can call 811, option 2. This service is free, confidential and available 24/7.

Depending on your need, a nurse or social worker can advise you and direct you to the appropriate resources: you can put in a request by calling 811.

Making an appointment

Attention Different phone numbers are available, depending on the type of appointment. When you call the CLSC, your call will be transferred or you will be given another number to call in order to guide you properly.

If you're looking for a service that isn’t available at the CLSC, call 811, option 2.

Services

Vaccinations

CLSC 819 453-7392 – with appointment

Services de santé courants (ex. retrait d’agrafes et de suture, soins de plaies, injections)

CLSC 819 683-3000 - with appointment Monday to Friday 8:00 a.m. to 4:00 p.m.

Services provided at Shawville Hospital

N.B. On weekends and holidays, common health services are provided at the Mansfield-et-Pontefract Multi-service Health and Social
Services Centre.

Sexual health and sexually transmitted and blood-borne infections (STBBI) / Services for clients age 12 to 24:

• counselling
• STBBI screening and follow-up as needed
• pregnancy testing
• emergency contraception (morning-after pill)
• prescription for a hormonal contraceptive

819 683-3000 poste 280 ou 1 800 567-9625 poste 280 – with appointment

These sexual health and STBBI services are also available in a number of public high schools through the school nurse. 

Falls Prevention Program (age 55 and older)

To register or for information: 819 647-3851 poste 2521

Follow-up during pregnancy and at birth

Call 811, option 2 – with appointment

Breastfeeding tips

Call 811, option 2 – with appointment

Child nutrition and development (age 0 to 5)

Call 811, option 2 – with appointment

Support for families and young people in difficulty

Call 811, option 2 – with appointment

Speak with a social worker

Call 811, option 2 – with appointment

Mental health concerns

Call 811, option 2 – with appointment

Addiction problems (alcohol, drugs, gambling)

• alcohol
• drugs
• gambling

Call 811, option 2 – with appointment

Home support

• seniors
• people with disabilities
• or those needing temporary help such as after an operation

Call 811, option 2 – with appointment

Support for caregivers

Call 811, option 2 – with appointment

Community organization support:

• collective actions/social
• community development
• improving environments conducive to healthy life styles

CLSC 819 453-7392 – with appointment