COVID-19

For more information, please visit cisss-outaouais.gouv.qc.ca/en/covid-19

Questions? 1 877 644-4545

 

Home help and other services

Home help services

The type of home help service varies depending on the person’s needs, the level of intensity required and the reassessments carried out jointly with the professional team.  

The various services offered include:

  • Assistance with daily activities: personal hygiene and comfort, help with eating, help with mobility, etc.
  • Civic support activities: help with budget management, filling out administrative forms, etc.
  • Learning assistance: training and stimulation activities, help with occupational and rehabilitation activities, etc.
  • Activities to support social integration or break social isolation: preventive outings, help getting around, supportive care, friendly interactions or visits, etc.

Other services

Respiratory therapy: This service includes assessments and systematic monitoring of clients who need oxygen on a permanent basis or clients with respiratory illnesses.

Nutrition: This service includes assessments and monitoring of people experiencing a loss of independence by providing adapted nutritional advice.

Rehabilitation: This service includes assessments and monitoring of functional abilities, fall prevention, and recommendations for walking aids (e.g. cane, walker).

Short-term small equipment loans: This service is provided Monday to Friday, from 8:00 a.m. to 4:00 p.m. The following equipment is available for loan: bath transfer bench, bathtub or toilet rail, walkers and commode chairs. A referral following an assessment by an occupational therapist is required for special equipment loans.

Technical support: This service provides medical supplies, elimination products, respiratory care products and specialized equipment for the proper and safe use of technical supports. A professional assessment is required for the provision of technical supports.

Nursing care: This service includes assessment and follow-up, blood sample collection, wound care, dressing and bandaging, antibiotic therapy, vaccination and pain management.

Psychosocial services: These services include assessment of assistance needs and follow-up, requests for a change in living environment, initiation of protective supervision, and psychosocial support (acceptance of illness, protection against elder abuse, bereavement, adapting to a condition, end-of-life care).

Palliative care: This service is intended to alleviate the suffering of people whose illness is not responding to curative treatment, without hastening or delaying death, to help maintain the highest possible quality of life and provide these people and their families with the support they need.