Services for indigenous people

The CISSS de l'Outaouais wishes to continue improving services for the Indigenous clientele in our region. Concrete actions are being implemented to ensure culturally safe practices.

We actively contribute to various calls to action from the Viens Commission (2019), particularly call to action no 75: "Encourage the health and social services network institutions to set up services and programs based on cultural safeguard principles developed for Indigenous peoples and in cooperation with them." (p. 480).

The CISSS de l'Outaouais promotes the autonomy of communities in delivering health and social services by supporting them in the development and consolidation of service corridors between organizations.

A team with a designated lead for Indigenous affairs and an Indigenous relations advisors work closely with various government bodies, internal departments, as well as Indigenous communities and partners to develop services that meet the specific needs of the targeted population. A patient navigator is currently stationed in the Vallée-de-la-Gatineau. The patient navigator is responsible for guiding Indigenous clients through the health and social services network within the region, with a focus on alleviating the diverse obstacles to accessing care.

Additionally, the Youth Protection Directorate, with a dedicated team for Indigenous peoples, offers services that address the realities and needs of this population in Vallée-de-la-Gatineau.

Act to authorize the communication of personal information to the families of Indigenous children who went missing or died after being admitted to an institution

The requests, for support or information, must be directed to:

 

How to access the services?

Patient Navigator, Vallée-de-la-Gatineau

Contact the CISSS de l’Outaouais :
309 boulevard Desjardins Maniwaki, QC, J9E 2E7
819 215-7161

Kitigan Zibi First Nations Community

Contact the Kitigan Zibi Health and Social Services Centre :
Kitigan Zibi Health and Social Services
8, Kikinamage Mikan, Maniwaki, QC J9E 3B4
Tel. : 819 449-5593
Website : https://kitiganzibi.ca/

Lac-Rapide First Nations Community

Contact the Lac Barrière Health and Social Services Centre :
Kitiganik Health & Wellness Centre
Parc de la Vérendrye, J0W 2C0
Tel. : 819 435-2100

La direction de la protection de la jeunesse, Vallée-de-la-Gatineau

Contact the CISSS de l’Outaouais :
309 boulevard Desjardins, Maniwaki, QC J9E 2E7
Tel. : 819 449-4690

Indigenous population living in urban areas, Vallée-de-la-Gatineau

Contact the Maniwaki Native Friendship Centre :
153 rue Laurier, Maniwaki, Québec
Tel. : 819 892-0892

Website : https://maniwakinfc.ca/

Indigenous population living in urban areas, Gatineau

Contact the point of service of the Maniwaki Native Friendship Centre :
241 boulevard de la Cité-des-Jeunes, Gatineau, QC J8Y 6T3
Tel. : 819 892-0892

Website : https://maniwakinfc.ca/

Where and when are services provided?

Services are generally provided in the community or in the different CISSS de l’Outaouais facilities located in Maniwaki.