Financial assistance program

This program is for CISSS de l’Outaouais patients who, at their physician’s request, must travel outside the region to receive health care or social services not available in the Outaouais region.

It reimburses patients for a portion (but not all) of their travel and accommodation expenses including meals.

GENERAL ELIGIBILITY FOR FINANCIAL ASSISTANCE

  • Must be a Quebec resident;
  • Must have a prescription for health or social services not available in the region;
  • Must travel to a facility outside the region, located more than 200 km from their residence or from the facility where they usually receive care in the Outaouais;
  • Must not be eligible for any other reimbursement program (SAAQ transportation program, CNESST, CLSC accommodation for persons with disabilities, etc.);
  • Travel must be for RAMQ-covered care and services.

AVAILABLE FINANCIAL ASSISTANCE (ELECTIVE TRAVEL)

Transportation Expenses

  • Personal Vehicle Use
    • Allowance of $0.21 per kilometre (km) travelled (no reimbursement for the first 200 km);
    • Distance calculated from the facility where the patient usually receives health care or from the patient’s residence.
  • Public Transportation (Bus or Train)
    • Maximum reimbursement provided at the current regular fare, upon submission of receipt.

Accommodation Expenses (Including Meals)

  • Patients are given a flat rate of $115.24 per night for all meal and accommodation expenses. Patients are eligible for this assistance if they stay in a hotel (maximum of 2 nights). If they stay with friends or relatives $22.25 per night (Proof of address will be required).

SPECIAL CASES

Waiting for Transplant or Post-Transplant Patients

  • Transportation Expenses
    • Same as for Elective Travel.
  • Accommodation Expenses (Including Meals)
    • For patients and their personal attendant/companion, MSSS-recognized accommodation or lodging expenses are reimbursed for the duration of their stay (at the current rate for a semi-private room).

Patients Receiving Cancer Treatment

  • Transportation Expenses
    • Allowance of $0.20 per kilometre (km) travelled.
  • Accommodation Expenses (Including Meals)
    • For patients and their personal attendant/companion, MSSS-recognized accommodation or lodging expenses are reimbursed for the duration of their stay, at the current rate for a semi-private room;
    • If no rooms are available at recognized accommodation locations, then the terms of Elective Travel apply.

NON-REIMBURSABLE EXPENSES

  • Taxi, subway/metro, city bus, paratransit, parking, gas, etc.
  • Meals for same-day round-trip travel;
  • Any claims for services provided over a year ago will be rejected.

FINANCIAL ASSISTANCE FOR PERSONAL ATTENDANT/COMPANION
(medically necessary)

  • Transportation Expenses
    • Public Transportation Expenses (Bus or Train)
    • If a personal attendant/companion is required, maximum reimbursement will be provide at the regular fare in effect, upon submission of receipt.
  • Accommodation Expenses (Including Meals)
    • Personal attendants/companions are given a flat rate of $49.35 per night for all meal and accommodation expenses.

SUBMITTING A CLAIM FOR REIMBURSEMENT

  • Make sure you and the physicians fill out Sections 1 to 4 of this document.
  • If necessary, attach original accommodation invoices.

SUBMIT CLAIM

PAR LA POSTE :

  • Financial Assistance Program for Out-of-Region Travel for Elective Cases, Cancer Treatment and Transplants
    Hôpital de Hull Soins préhospitalier d'urgence
    116 Lionel-Émond
    Gatineau (Québec) J8Y 1W7

BY EMAIL:

INFORMATION :
Phone : 819 966-6056

Apply for a
for reimbursement

Download the refund form